How to Submit a Work Order

Submitting your own work order is quick and convenient, and there are benefits to doing it yourself—such as receiving a confirmation email with a tracking number for your request.

Registering

Before submitting your first work order, you must register. This is only done once.

• Use your UMHB email account and create your own password.
• Your information should auto-populate the next time you log in. If it does not, simply log in using your UMHB email and the password you created.

Creating a Work Order

Go to UMHB.edu/workorder or log into MyCampus and select Physical Plant from the dropdown or ribbon. Then click Create a Work Order.

Step 1:

Verify that your personal information is correct.

Step 2:

• Location: Use the dropdown to select your hall, apartment name, or house address.

• Area: Choose your building name or house address.

  • For Independence Village: select the name of your building (Ferguson, Hobby, Garner, etc.).

• Area/Room Number: Enter your room, apartment number, or house address.

• Do not check the box that says “Yes, remember my area entries for my next new request.”

Step 3: Problem Type

Select the icon that best matches your issue. If none apply, choose GENERAL MAINTENANCE.
Submit only one problem type per work order.

• Water leaks or flooding
• Lost, stolen or damaged keys
• No power in room/house/apartment
• Furniture issues
• Laundry Machines in the freshman halls
• Any unsafe condition (e.g., door cannot be secured, smell of smoke)

Step 4: Describe the Issue

Provide enough detail so the technician can arrive prepared.

• Example: “Overhead light in room flickers constantly” instead of “problem with lights.”

Step 5: Submittal Password

Enter the submittal password: umhb1845

• Do not use the personal password you created when registering.

Step 6: Submit

Click Submit to complete your work order.
Your confirmation email will include a New Work Order Notification section with the assigned work order number—use this number to track your request.

Tracking Your Request

• Log back into UMHB.edu/workorder
• Click My Requests at top of the page
• Enter the work order number from your confirmation email